Date Published: 31-03-2020 | Author: Ryan Smith
Globally, trends are moving towards Robotic Process Automation (RPA) and Intelligent Automation (IA). Organizations need to strategically consider not only the operating model but also how Intelligent Automation will impact people. Robotic Process Automation differs from traditional software by working at the user interface level, replicating the exact actions of a human user and in essence creating, a digital workforce.
RPA is the use of smart software to efficiently carry out manual, repeatable and time-consuming tasks that are normally performed by people. RPA allows employees to focus more on tasks that genuinely require human cognitive abilities for intervention.
Benefits of implementing RPA is that process time is reduced by up to 90% and error rates is amongst zero. Your staff are freed up to focus more on decision making support, customer service and business development.
S4 assists organizations in automating their business processes. At S4, Robotic Process Automation has been implemented to assist our Human Resources and Finance department. With the finance department, the RPA captures pdf invoices.
The manner in which the system operates occurs in the following manner:
This was implemented to remove the repetitive process of capturing invoices and ensuring they capture all the invoices sent by the customers.
S4’s Human Resources department has implemented RPA, the benefits cited from the HR team were the following: